Palm Pre Crashing Problem, Battery At Fault
| by PalmWebOS.org on June 9th, 2009 |
|
It was only a few hours ago we told you about the Palm Pre Crashing problem upon opening/closing the keyboard. We’ve got some good news – the problem is with the BATTERY and not the Pre itself. It is a tad too small and when rigid movements are made, like closing the keyboard, the slight jiggle is enough to disconnect the Pre from its power source. This means 2 things:
1) You can temporarily fix it youself: wedge a folded up piece of paper in the battery compartment so the battery sits firmly in place.
2) You don’t have to wait to get a replacement Pre, only a replacement Pre battery, which actually means there shouldn’t be a wait at all.
[Via Precentral]
1. Joshua wrote on June 10, 2009
AWESOME!! This is EXACTLY what was happening to me!! It works juuuust FINE NOW!!!
2. Kumar wrote on June 11, 2009
Had mine reset 3 times in first 2 hours of play. So far so good after the fix..thanks for the tip!
3. susan wrote on July 26, 2009
I HATE THIS PHONE.
i really want to like it, but i just don’t. this battery issue is one of many problems…
4. doom13 wrote on July 29, 2009
Thats the worst “fix” I’ve ever heard – “shove a piece of paerp in the battery compartment to fix Palm’s shoddy design engineering choices”. I’ve got a better fix for you – throw the POS out and buy a phone from a company that can actually engineer some hardware.
5. Tony wrote on August 14, 2009
I hate this God Damn phone It pisses me off so fucking bad, I hate that I paid that much money for that piece of shit. We outta sue Palm/Sprint for selling us a faulty product.
6. elteegee wrote on August 18, 2009
This may seem ridiculously kludgy but it takes two minutes to accomplish and works like a charm. My Palm kept randomly powering off and since I did this about five days ago, no more random power offs or resets plus my battery life has improved. Love the phone overall so though I wish they had gotten this right to begin with, I’ll take the easy and effective fix too.
7. JC wrote on August 31, 2009
works fine now. i just hope the paper doesn’t burn from the heat.
8. zmat wrote on September 12, 2009
works great after this fix. it seamed stupid but my battery has lasted alot longer i use to get out of the university( my normal schedule) and only have about 20% now i had about 61% this works great my uncle uses his more often and has to charge 3 time a day and it kept turning of after this fix it hasn’t turned of on low battery and only charges once. THIS IS JUST WHAT PEOPLE NEED TO KNOW AND PALM NEEDS TO FIX.
9. Shallah wrote on September 15, 2009
Fuckin piece of shit phone! My old ass Fusic is mre reliable than this turd phone. I hate this phone & I’ve only had it a week. I’m glad I got 30days to try it out bc I’m sendin this damn thing back STAT!!!!
10. kataran wrote on February 7, 2010
i was heated when it happened but it was an easy fix
11. jay wrote on March 2, 2010
all i did was extend the metal prongs slightly in the pre’s battery compartment that seemed to have done the trick, no crappy looking piece of paper in my phone then…
12. T wrote on April 17, 2010
I FEEL EVERYONES PAIN……THIS PHONE IS A JANKY PIECE OF SHIT….IT HASNT EVEN BEEN A YEAR AND IVE BEEN THROUGH 2 PHONES, AND SPRINT DIDNT EVEN WANT TO GIVE ME A NEW ONE, NOW I CANT TEXT A PARTICULAR CONTACT BECAUSE I SAVED THE NUMBER WRONG.THIS PHONE HAS WAY TOO MANY PROBLEMS
13. RC wrote on June 28, 2010
Trying to deal with AT&T to get a new battery and they are COMPLETE IDIOTS!!! They want to send me a new phone (which we all know doesn’t mean a new battery).
14. Got the C7 - far better suited - Page 3 wrote on November 15, 2010
[...] Pre had a lot of crashing issues when it first came out. It turned out to a battery contact issue: Palm Pre Crashing Problem, Battery At Fault | Palm WebOS __________________ My previous [...]